FREQUENTLY ASKED QUESTIONS
How much do you charge for delivery?
• Nada. Convenience is our mission and we are set up to serve you for all your garment needs at NO cost to you! 100% FREE
What should I expect once I sign up?
• Once you register for our service, a Wrinkle Free Agent will deliver your welcome kit to you which include your branded garment bags, instructions, door hook, and a treat from our team.
How do you bill?
• We securely keep our customers credit cards on file and charge only after your clothes are delivered. Invoices will be provided with each order with every delivery, monthly statements will be emailed and order history is available online.
What can I expect to happen upon my first pick up?
• The night before you will receive a reminder text to pack up that dirty laundry and dry cleaning and placed them in your wrinkle free garment bag to leave in your assigned designated area. That’s it. Our trained Wrinkle Free Agent will stop by and pick up your bag and we’ll take care of the dirty work.
What is the turnaround time for the service?
• From time of pick up, your garments will be back in your hands within 48 hours. We do offer rush process for urgent matters.
What is Wrinkle Free Service Area?
• We serve the Smyrna, Vining, Marietta, Mableton (Cobb County Area). If you have any questions about our service area give us a call, text or email and we can confirm if we deliver in your area.
Do I have to be home to get serviced?
• Not at all! Leave your clothes at your preferred pick up location and our driver will be there to scoop your bag. You will receive a text message upon delivery.